Refund Policy

At Flestio, customer satisfaction is very important to us.

Returns
We accept returns within 5 days of delivery if the product is damaged, defective, or incorrect.

To request a return, please contact us at flestioshop@gmail.com with your order number and product photos.

Refunds
Once your return is approved and received, we will process your refund within 5–7 business days.

Refunds will be issued to the original payment method used during purchase.

Non-Returnable Items
Some items may not be eligible for return due to hygiene or safety reasons.

If you have any questions, please contact our support team.